Terms of Service
Welcome to rgscanvasshoes.com. These Terms govern your use of rgscanvasshoes.com and all purchases of shoes from Ample Ray (Hong Kong) Limited. By using rgscanvasshoes.com, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use rgscanvasshoes.com.
Eligibility and Accounts
You must be at least the age of majority in your jurisdiction to order. You must provide accurate, current, and complete information. You are responsible for your account credentials and all account activity. Notify Ample Ray (Hong Kong) Limited at [email protected] if you detect unauthorized use.
Orders and Payment
All orders are offers to purchase shoes. Ample Ray (Hong Kong) Limited may accept or decline any order. An order is accepted when Ample Ray (Hong Kong) Limited sends an order confirmation. Ample Ray (Hong Kong) Limited may cancel an order for pricing errors, stock unavailability, suspected fraud, or violation of these Terms. Prices, taxes, and fees are shown at checkout. You must authorize payment before shipment. Ample Ray (Hong Kong) Limited uses third-party payment processors and does not store full payment card numbers.
Shipping
Ample Ray (Hong Kong) Limited ships shoes to the address provided at checkout. Shipping timelines are determined by the carrier and destination. Title and risk of loss pass to you upon carrier delivery. You must provide a complete and accurate shipping address. Ample Ray (Hong Kong) Limited is not responsible for carrier delays, customs delays, or incorrect addresses.
Strict 14 Days No-Reason Refund Policy
Ample Ray (Hong Kong) Limited offers a strict 14 days no-reason refund policy. You may request a refund for any reason within 14 days after delivery. The refund request must be submitted within 14 days. No reason is required. Shoes must be returned unworn, unwashed, and in original packaging with all original tags and accessories. Ample Ray (Hong Kong) Limited may reject a refund if the returned shoes do not meet these conditions. Refund requests submitted after 14 days are not accepted. The 14 days period begins on the delivery date confirmed by the carrier. You must ship the returned shoes within 14 days after Ample Ray (Hong Kong) Limited approves the refund request. You pay return shipping costs unless the return is due to an error by Ample Ray (Hong Kong) Limited.
Refund Processing and Arrival
Refund processing and arrival to the customer’s account takes at least 14 days. The processing period begins when Ample Ray (Hong Kong) Limited approves the refund and receives the returned shoes. Ample Ray (Hong Kong) Limited inspects returned shoes before issuing the refund. Ample Ray (Hong Kong) Limited sends refund confirmation to the email address on the order. The refund arrival time depends on the payment method and financial institution. The refund arrival time is at least 14 days. Ample Ray (Hong Kong) Limited is not responsible for delays caused by banks, card issuers, or payment processors after Ample Ray (Hong Kong) Limited issues the refund.
PayPal Refunds
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The 14 days period applies to PayPal refunds from approval and receipt of returned shoes. The 30 days period applies only where local laws require additional processing time. Ample Ray (Hong Kong) Limited does not control PayPal processing timelines. You must contact PayPal for information after Ample Ray (Hong Kong) Limited issues the refund.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The claim must include your order number, photographs of the damaged or defective shoes, and photographs of the packaging. Submit the claim to [email protected]. Claims submitted after exactly 7 days of receipt are rejected. Ample Ray (Hong Kong) Limited may request additional information to evaluate the claim. If Ample Ray (Hong Kong) Limited approves the claim, Ample Ray (Hong Kong) Limited provides a replacement, repair, or refund. The refund processing and arrival terms in these Terms apply to approved refunds for damaged or defective items.
Product Descriptions and Availability
Ample Ray (Hong Kong) Limited describes shoes on rgscanvasshoes.com. Ample Ray (Hong Kong) Limited aims to provide accurate descriptions, colors, and measurements. Actual colors may differ due to screen settings. Measurements may vary by manufacturing tolerances. Ample Ray (Hong Kong) Limited does not guarantee that all shoes are available at all times. Ample Ray (Hong Kong) Limited may modify or discontinue shoes without notice.
Prohibited Conduct and Intellectual Property
You agree not to use rgscanvasshoes.com for unlawful purposes. You agree not to interfere with rgscanvasshoes.com security. You agree not to submit false orders. You agree not to scrape, copy, or resell rgscanvasshoes.com content without written permission from Ample Ray (Hong Kong) Limited. All content on rgscanvasshoes.com, text, images, logos, and software, is owned by Ample Ray (Hong Kong) Limited or its licensors. You receive a limited, non-exclusive, non-transferable license to use rgscanvasshoes.com for personal shopping. Ample Ray (Hong Kong) Limited may suspend or terminate your account for prohibited conduct.
Limitation of Liability and Indemnification
To the maximum extent permitted by law, Ample Ray (Hong Kong) Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Ample Ray (Hong Kong) Limited total liability for any claim related to rgscanvasshoes.com or shoes purchased from Ample Ray (Hong Kong) Limited does not exceed the amount you paid for the shoes giving rise to the claim. This limitation does not apply where prohibited by law. You agree to indemnify and hold harmless Ample Ray (Hong Kong) Limited from claims, damages, losses, and expenses arising from your violation of these Terms, your misuse of rgscanvasshoes.com, or your violation of any law.
Governing Law
These Terms are governed by Hong Kong law. The courts of Hong Kong have exclusive jurisdiction over disputes arising from these Terms. You agree to submit to the personal jurisdiction of Hong Kong courts. This governing law provision applies to all purchases of shoes from rgscanvasshoes.com.
Changes and Contact
Ample Ray (Hong Kong) Limited may update these Terms. The updated Terms apply to your use of rgscanvasshoes.com after they are posted. Continued use of rgscanvasshoes.com after an update means you accept the updated Terms. For questions about these Terms, refunds, damaged goods, or orders, contact Ample Ray (Hong Kong) Limited at [email protected]. Company address: 4/F WING SING COMM CTR, 12-16 WING LOK ST, HONG KONG. Company phone: +852 7046 6197. Website: rgscanvasshoes.com.